Available 24/7 — Emergency Line: (402) 543-3701

Sewage Cleanup

 

Safe biohazard cleanup, complete sanitation, and professional decontamination for homes and businesses across Omaha, Lincoln, and Council Bluffs.

WHAT WE DO

Sewage Cleanup & Sewer Backup Restoration in Omaha, Lincoln & Council Bluffs

Sewage is classified as Category 3, or “black water,” in the restoration industry. It carries bacteria, viruses, and parasites, and anything porous it touches, like carpet, drywall, and upholstered furniture, generally cannot be cleaned well enough to be safe again. A sewer backup is not a job for a mop and bleach. It needs protective equipment, containment, disinfection, and careful drying so the problem does not turn into a mold problem a week later.

We respond 24/7 from South 22nd Street in Omaha and North 33rd Street in Lincoln. Call (402) 543-3701.

Why sewer backups happen here

Combined sewers in older Omaha. Much of eastern Omaha was built with combined sewers, where stormwater and wastewater share the same pipes. During heavy rain those pipes can fill up, and water looks for the lowest outlet, which is often a basement floor drain. The City of Omaha has spent years separating sewers and adding storage under its Clean Solutions for Omaha program, but many older homes still see backups in big storms.

Tree roots and aging lines. Mature trees in established neighborhoods like Dundee and Hanscom Park in Omaha, or Clinton and Everett in Lincoln, push roots into older clay and cast iron sewer laterals. The line slowly narrows until one day it stops draining.

Blockages. Grease, wipes labeled “flushable,” and other debris build up in the line between your house and the city main.

River and storm conditions. When the Missouri River runs high, low-lying parts of Omaha, Council Bluffs, and Bellevue can see stormwater and sewer systems back up.

What to do right now

  • Stop using water in the house: no flushing, showers, laundry, or dishwasher. Every gallon you send down the drain can come back up in the basement.
  • Keep children and pets away from the affected area.
  • Do not walk through sewage, and do not run a household vacuum or fan in the area.
  • Turn off power to the basement at the breaker if you can do so without entering water.
  • Take photos for your insurance claim, then call us.

How we clean up sewage

1. Safety and containment. Technicians wear protective suits, gloves, and respirators. We isolate the area with plastic sheeting and negative air pressure so contaminated air does not travel through the house.

2. Extraction. Sewage and contaminated water are pumped and extracted, and solids are removed.

3. Removal of contaminated materials. Carpet, pad, drywall up to above the contamination line, insulation, and porous contents that cannot be safely cleaned are removed and disposed of properly. Everything is photographed and listed for your claim.

4. Cleaning and disinfection. Hard surfaces, concrete, and framing are cleaned and treated with antimicrobial products.

5. Drying. Dehumidifiers and air movers dry the structure, and we verify with moisture readings.

6. Rebuild. Once everything is clean and dry, we can put the space back together.

Insurance and sewer backups

This is the area where homeowners are most often surprised. Standard homeowners policies usually exclude sewer and drain backup unless you added a “water backup” endorsement, and flood damage from rising surface water needs a separate flood policy. Check with your agent right away. We document the cause and extent of the damage either way. See our insurance claims page for details.

Preventing the next backup

Ask a licensed plumber about a camera inspection of your sewer line, root treatment or line replacement, and a backwater valve, which closes automatically when sewage tries to flow back into the house. In many cases the property owner is responsible for the private sewer line from the house to the city main, so it is worth knowing its condition.

Sewage cleanup FAQs

Can I clean up a small sewer backup myself?
A minor toilet overflow onto tile can usually be cleaned with gloves and disinfectant. Anything that reached carpet, drywall, or a finished basement should be handled professionally because of the health risk.

Can carpet be saved after a sewage backup?
Industry standards call for removing carpet and pad that sewage has soaked. Hard flooring and concrete can usually be cleaned and disinfected.

How long does sewage cleanup take?
Extraction and removal often happen on the first day. Drying usually takes three to five more days.

What if it is groundwater, not sewage?
Groundwater that comes through the foundation is handled as contaminated water but follows a different process. Our water damage restoration team covers that.

Sewage in your basement? Call (402) 543-3701, 24/7, anywhere in our service area.

24/7 Emergency Response

We’re available around the clock when disaster strikes.

Certified Professionals

IICRC-certified technicians with the right training and experience.

Insurance Claim Support

We work directly with your insurance company to make the process easier.

Complete Restoration

From mitigation to reconstruction, we handle it all.

Help Within 60 Minutes in Most Cases

Call now — in most cases, we’re on-site within the hour to begin assessment and mitigation.

Available 24 Hours · 7 Days a Week · 365 Days a Year

What We Do

Our Restoration Services

We offer a full range of water, fire, mold, and storm damage restoration services for residential and commercial properties.

Water Damage Restoration

Emergency water extraction, structural drying, moisture detection, and complete restoration.

Fire Damage Restoration

Smoke cleanup, odor removal, soot cleaning, and complete property restoration.

Mold Remediation

Safe mold removal, containment, air quality treatment, and long-term prevention.

Storm Damage

Emergency tarping, flood cleanup, structural repairs, and complete property restoration.

Sewage Cleanup

Safe biohazard cleanup, complete sanitation, and professional decontamination.

Emergency Mitigation

Immediate response to prevent additional damage before full restoration begins.

Need Emergency Restoration?

Available 24 Hours · 7 Days a Week · 365 Days a Year

Customer Reviews

What our Customers Say

Sandra Mitchell
Omaha, NE · Water Damage
“After a burst pipe flooded our basement at 2 AM, 770 Water Damage Restoration arrived within 45 minutes. Their team was professional, thorough, and incredibly kind during a stressful situation. They handled everything with our insurance company too total lifesavers.”
James & Carol Rivera
Lincoln, NE · Fire Damage
“We had significant fire damage from a kitchen fire. 770 Water Damage Restoration coordinated the entire restoration from start to finish. Four weeks later, our home looked better than before the fire. Cannot recommend them enough.”
Michael Thompson
Omaha, NE · Mold Remediation
“They found mold behind our bathroom walls we didn't even know about. Their remediation team was meticulous contained the area, removed every trace, and treated all surfaces. Air quality tested clean afterward.”

Why Choose 770 Water Damage Restoration?

Local & Trusted

Proudly serving our community with honest and reliable service.

Advanced Equipment

We use industry-leading equipment for faster, more effective results.

Customer Focused

Your satisfaction and peace of mind are our top priorities.

Serving Property Owners Across Nebraska

From small leaks to major disasters, we’re here to help you recover quickly and safely.

Years of Experience
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Emergency Service
/7
Coverage Area

Proudly Serving Omaha, Lincoln & Council Bluffs

Our certified restoration teams serve homes and businesses throughout Omaha, Lincoln, and surrounding communities.

Proudly Serving Omaha, Lincoln & Council Bluffs